How can we help you?

It all starts with contact. Feel free to ask us about anything, describe your ideas or give us the most ambitious tasks. We will be happy to explain all the details, suggest tailor-made solutions and present a sensible offer.

Client Area Knowledgebase
Kontakt
Looking for support?

Check out our Help section

  1. Important information

    Contact via customer panel will allow for the most competent information. Our employee will be able to prepare properly, and all the information will be collected in a clear instruction manual, to which you will always be able to return.

    Customer panel
  2. Phone

    The phone will work only in exceptional situations, e.g. failure of a dedicated server. After prior contact through the customer panel, please call us.

    Show phone number
  3. Response time

    We try to react to every problem and inquiry on an ongoing basis. Even if you wait a little longer, it only means that we are working on the right solution for you. We are always nearby. Enjoy!

Service status

Do you want to check the status of our infrastructure? Or maybe you need to know about planned maintenance work? You will find all this information on our website:

Status usług - ilustracja
  • I am a client of Thecamels
  • I don’t have an account yet

Search for the solution to your problem in our knowledge base or use the customer panel where we will help you solve your problem.

Not yet a customer, but have a question about our services?

It all starts with contact. Feel free to ask us about anything, describe your ideas or give us the most ambitious tasks. We will be happy to explain all the details, suggest tailor-made solutions and present a sensible offer.

The contact form is not for customer support. If you want help, please log into your account and ask us a question there.